AI phone assistant for businesses

Your AI phone assistant when no one is free to answer.

It answers common questions, takes down requests and can coordinate appointments—all tailored to the way your business works.

Talk it through, with no obligationView pricing
  • Answer calls automatically
  • Coordinate appointments and callbacks
  • Personal setup and support

What your AI phone assistant can handle

Answer common questions

Opening hours, directions or details about your services: the assistant answers questions using the information you provide.

  • Opening hours
  • Directions
  • Service information

Coordinate appointments and callbacks

With a connected calendar, the assistant can take available time slots into account. Alternatively, it records an appointment or callback request.

  • Initial consultations
  • Service appointments or viewings
  • Callback requests

Take down and pass on requests

For questions that need individual attention, the assistant collects the key details and passes the request to the right person or department.

  • Name and contact details
  • Brief description of the issue
  • Relevant department

The AI does not have to answer questions that are unclear or need individual attention. You decide when your team takes over.

What a typical call could look like

Example: booking an appointment

Caller

„I'd like to book a consultation for next week.“

Phone assistant

„Of course. Would Wednesday at 2:30 pm or Thursday at 9 am suit you better?“

Caller

„Thursday.“

Result

  • Appointment added to the calendar
  • Contact details recorded
  • Confirmation sent

What stays with your team?

Phone assistant

  • Opening hours
  • Appointment requests
  • Callback requests
  • Contact details
  • Simple service enquiries

Your team

  • Individual advice
  • Complaints
  • Complex questions
  • Decisions
  • Cases needing personal attention

You decide where to draw the line.

Which package fits your call volume?

Included in every package

  • Calendar/booking integration
  • Over 120 voices
  • Over 60 languages
  • Personal setup and support

Compact

€190.00 / month

One-time setup €1,900.00

For about 1–20 calls per day.

  • 1,000 call minutes
  • 1 phone number
  • 1 concurrent call

Plus

€590.00 / month

One-time setup €2,900.00

For about 20–100 calls per day.

  • 3,600 call minutes
  • 3 phone numbers
  • 3 concurrent calls
  • SIP connection possible
  • Outbound calls after configuration

Custom

From €890.00 / month

One-time setup from €4,900.00

For higher call volumes and custom requirements.

  • From 6,000 call minutes
  • Phone numbers individually planned
  • Concurrent calls individually planned
  • SIP connection
  • Outbound calls after configuration
  • Your own voice
  • Further custom configuration

All prices are net plus VAT. The setup work involved depends on your workflows and the integrations required. Extra call minutes or connection charges are agreed transparently in advance.

Philipp Brunner, founder of P.B. Media Concept

Your contact: Philipp Brunner

Is an AI phone assistant right for your business?

In a 15-minute conversation, we’ll explore whether an assistant would be worthwhile for you.

Book a consultationCall now

Your phone assistant in three steps

  1. 01

    We look at your typical calls

    You show us which questions come up regularly, when your team should take over and what currently takes up the most time.

  2. 02

    We set up and test the assistant

    We add the information and workflows it needs, then test typical call scenarios together with you.

  3. 03

    The assistant starts answering calls

    Once you approve it, the assistant goes live. If things change later, its workflows and information can be updated.

Landshut
& Region

P.B. Media Concept · Your direct point of contact

Personal support from Landshut.

From the first idea to day-to-day operation, you have a direct point of contact. We support businesses in Landshut, Lower Bavaria and neighbouring parts of Upper Bavaria.

  • Landshut
  • Dingolfing
  • Vilsbiburg
  • Kelheim
  • Freising
  • Erding

Frequently asked questions

Which calls can the assistant handle?

Mainly recurring enquiries: common questions, appointment requests, callback requests and simple service enquiries. For complex cases or those needing individual attention, it can hand the call over to your team or record a callback request.

Can we keep our existing phone number?

That depends on your existing phone system. Before setup, we check how best to integrate your number.

Can the assistant book appointments directly?

Yes, if your calendar or booking system can be integrated appropriately. Alternatively, the assistant records the appointment request and passes it to your team.

How natural does the voice sound?

The best way to judge is to listen. Before launch, we choose a suitable voice and test typical conversations with you.

What additional costs might there be?

There is a one-time setup fee in addition to the monthly package price. Extra costs may arise from additional call minutes or certain phone connections, for example. We clarify these before you commit.

What happens to call data?

The data needed and stored depends on the workflow configured. Before launch, we clarify the planned processing steps and technical options. The Custom package can be configured to operate without storing data; we check the specific implementation for your use case.

Which calls take up most of your time today?

Bring two or three typical examples. Together, we'll look at what makes sense to automate—and what is better left with your team.

Briefly describe your typical calls and where you need support.

This isn't a technical session. We start with your day-to-day work.